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The One Thing a Great Boss Never Says

In Being a Great Boss by Jason CortelLeave a Comment

Being a great boss isn’t easy. The designation of a great boss is entirely dependent on an individual’s feelings which can change based on how they feel any given situation ends. Bosses will say more than their fair share of stupid or demotivating things to their staff but the great …

Jason CortelThe One Thing a Great Boss Never Says
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Why Comcast Should Use My 8 Ways of Employee Delight

In Being a Great Boss, Lists by Jason CortelLeave a Comment

Comcast is in the midst of a customer service epidemic. It seems every week there is a new customer service horror story involving Comcast in the news. Most companies get it wrong when it comes to delivering exceptional customer service. They try to focus on the customer first putting those who …

Jason CortelWhy Comcast Should Use My 8 Ways of Employee Delight