The success of every organization is built on its people. Get the people part right and you will have a motivated, productive and engaged team. Why is employee engagement so critical to success? An engaged employee is fully absorbed and enthusiastic about their work and takes actions that further the organizations reputation and interests.
The greatest tragedy in employee engagement is when your most passionate people go quite. They lose their commitment to the organizations values and goals. They lose motivation to contribute to the organizations success and their own well-being becomes diminished.
Employee engagement is based on trust, integrity, two-way commitment and communication between the organization and its staff. When an employee is engaged they understand their role and are energized about how and where they fit in the organizations purpose and objectives. When your most passionate people go quiet you need to be very concerned.
When your most passionate people start to go quiet, evaluate how you are executing the following six areas of employee engagement.
Make sure the goals are clearly defined and that you have effectively shown how their goals align to those of the organizations success.
Trusted and empowered
Trust is fundamental when you empower employees. Empower people by delegating authority and impact opportunities. Don’t just delegate the grunt work. Examples of this include, delegating important meetings, committee memberships that influence product development and decision making and the projects that people and customers notice.
Receiving regular and constructive feedback
By providing regular and constructive feedback people will know how they are doing. Remember that feedback has two sides, reward and recognition and improvement coaching. Make sure these are balanced.
Supported in developing new skills
No one wants to stay stagnate. If they want to learn a new skill and that skill translates to their role, support them in that. Offer new learning opportunities so that they can build upon the skills they are already good at. Make it clear that if they come across an opportunity through a conference or training course that they should bring those to you and then work on helping them be able to attend them.
Thanked and recognized for achievement
It doesn’t always have to be a big to-do though those are nice too. Make sure you regularly thank and recognize them for their achievements.
Two-way promises and commitments are fulfilled
Employers and employees are always in a cycle of two-way promises and commitments. Make sure that those promises and commitments are understood and fulfilled. When something in the organization changes make sure you explain how those changes are impacting the promises and commitments and then renegotiate.
Employee engagement is about employees feeling pride and loyalty working for an organization. A highly engaged employee will be an advocate of the organization to its clients and other potential employees. They will go the extra mile to produce high-quality work.
Employee engagement draws a deeper commitment from employees so that fewer will leave, absences reduce, conflicts and grievances go down and productivity increases. This is how the organization can focus on things that really matter.
When your most passionate people go quiet improve these areas to get them re-engaged.