How to Mind the Gap in Your Development Plan

Companies invest a lot into recruiting and on-boarding new staff. Most of your probation period is used to train and evaluate your ability and fit within the organization. How confident are you that your development plan is adequate?

Most training plans focus on product knowledge, skills, processes and methodologies but very few focus on overall business acumen. This critical component is usually missing from new hire training and on-boarding because hiring practices look for job skill and training trains to job skill.

Most training plans overload new hires with spoon-fed information from the history of the company to how to use the tools and resources required for the role along with the day-to-day expectations, activities and how to do those activities. What is rarely provided is the context of why it matters. The absence of context causes engagement to fizzle out and success to stall. Most of the acumen that we develop happens over time so the length of professional experience is directly proportional to the level of overall business acumen.

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Minding the Gap in Your Development Plan

What can you do when your development plan is absent of business acumen training? How can you overcome this critical component of success?

  • Read the books that executives read
  • Watch the TED talks that executives watch
  • Set up Google alerts for the company, its competitors, the industries and personas as well as thought leaders
  • Review internal job descriptions of the roles you will interact with the most to understand what their KPIs are and what they are held accountable to and then try to figure out how your role supports them
  • Meet with executives within the organization to learn what their priorities are and what they care about and do the same with peers and those at levels below you
  • Follow thought leaders on Twitter and LinkedIn and subscribe to their blogs

The more you understand business the better you can relate to the people you interact with on a daily basis. When your company’s training plan is lacking general business acumen use these tips to elevate yourself and stand out from the crowd.

Last updated on June 5th, 2018 at 06:33 am

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Jason Cortel is currently the Director of Global Workforce Management for a leading technology company. He has been in customer service, marketing, and sales services for over 20 years. In addition, he has extensive experience in offshore and nearshore outsourcing. Jason is an avid Star Trek fan and is on a mission to change the universe by helping people develop professionally. He is driven to help managers and leaders lead their teams better. Jason is also a veteran in creating talent and office cultures.

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