Word choice matters. It matters when we are speaking and even more so when we are using written communication such as emails, web chat,s or letters. To have more credibility and authority with your audience, rethink using these words.
Actually
This word provides no value; some people may wonder why it was added so much that they may drill down on what you are saying.
Honestly
This causes people to rethink everything you have said before using this word.
Just
This minimizes what you are saying and indicates that you don’t feel your message or request was important so why should your audience?
Absolutes
Absolutes such as always, every and all the time are morale killing and puts people on the defensive since most things rarely occur in an absolute. Since things don’t occur in an absolute, they may completely dismiss what you are saying.
I
According to research by the University of Texas, people who say “I” are less powerful and less sure of themselves than those who limit the use of the word. Frequent “I” users subconsciously believe they are subordinate to the person they are communicating to.
Once you know the words that can damage your credibility, you can work on removing them from your vocabulary. At first, it can be difficult and seem impossible, but it can be done with conscious practice.
Last updated on August 23rd, 2022 at 07:37 am
