Coaching is the most important activity that happens, and it is everyone’s responsibility. There are coaching opportunities all around, and coaching isn’t just about job skill. Coaching for success is about the whole person from technical skill to behaviors to thought processes. Coaching is also about identifying management and systems that are roadblocks and inefficiencies to employees reaching their potential and delivering better outcomes.
Call them forward to learn, improve, and grow, rather than to get something sorted out. The Five P’s of Coaching for Success is a framework for identifying the focus areas that will make an impact in a coaching conversation. They will help you to decide which aspect of a challenge is at the root of a difficulty the individual is working to overcome.
The Five P’s of Coaching for Success
Person
The people must be in the right role or show the potential to develop into it. The goals need to be clear, and they need to have bought into those goals. The coaching is all about the person because it is about their development. Coaching to the person shouldn’t happen just when there is a performance issue but also for preparing them for career advancement.
Process
Is the process broken or not being followed? Evaluate adherence to the process first and then evaluate the process. Check to see how the process enables (or disables) their ability to meet the objectives and make changes accordingly. Process coaching includes the use of tools and resources and helps maximize or streamline the use of those tools and resources.
Patterns
Look to improve models of behavior and ways of working. This part of coaching is where your best development conversations will surface. This aspect is personal and challenging because it provides an opportunity for their self-knowledge and potential to blossom. These conversations do not happen enough in the coaching process.
Passion
Passionate people will take your organization to the next level. If there is no passion, the results will never be better than average, and growth stunted. Passion happens on two levels: for the job and the organization. Passion contributes more towards value creation than any other human capability. Because the primary purpose of any organization is to provide value to its customers and your employees are who demonstrate that value through deliverables to the client.
Purpose
When people feel like they are making progress on work worth doing their lives are significantly enriched. However, the “why” isn’t always obvious. It becomes clear by having regular one to ones. Doing so helps them discover “why.” Why they get up and come to work, why they stay with the organization and why they deliver substantial value to the clients. The benefit to the client and the individual become diminished when the purpose is missing. When people find meaning in their work, they also feel a sense of ownership, and there is nothing that motivates high contribution more than that.
We spend too much of our coaching time reacting to the situation at hand, and this creates a loop of minutia which prevents us from progressing the person. By regularly including two or more of The Five P’s of Coaching for Success, your coaching in the workplace will be more effective because it is proactive and the person’s development becomes strategic and forward-looking.
Last updated on April 21st, 2019 at 06:30 am
