How to Successfully Manage an Older Employee

As a young manager, you will manage an older employee. Managing older employees can present some unique challenges. However, it’s important to remember that these employees can be a massive asset to your team. In this blog post, we’ll discuss common challenges when managing an older employee and tips for successfully managing them. We’ll also examine common mistakes young managers make when managing older employees.

What to consider when managing an older employee

When managing someone older than you, it’s crucial to remember their experience and expertise. Older employees can bring diverse knowledge and wisdom to your team, so tap into that as much as possible.

You may also need to be more patient with them, as they may not be as comfortable with change as younger employees. Additionally, respect their experience and authority, and don’t try to micromanage them.

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Common Mistakes Young Managers Make When Managing Older Employees

There are mistakes young managers make when managing an older employee. Older employees may expect more respect due to their age, experience, and deep subject knowledge. They may also expect a more prominent role on the team or more autonomy in their work. Here are some common mistakes young managers make when dealing with older employees.

Discounting their knowledge and experience

When managing older employees, it is important to understand and respect their experience and knowledge in the workplace. This can be a challenge for first-time managers who may not have as much experience managing people. However, learning from your older employee can help you grow as a manager and help build a successful team.

Not respecting their subject matter expertise

One of the common mistakes young managers make when managing older employees is not respecting their subject matter expertise. This can be difficult for a first-time manager who may be newer to the workforce or have less industry experience. However, it is essential to remember that older employees have solid experience and knowledge in their field, and you should take advantage of that experience.

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Being unaware of potential generational gaps

When managing an older employee, it is crucial to be aware of any potential generational gaps in work ethic and communication. For example, older employees may have a more traditional work ethic, which may be at odds with the more casual attitude of younger employees. Similarly, older employees may be more comfortable with traditional modes of communication, such as face-to-face meetings or phone calls. In comparison, younger employees may prefer to communicate electronically via email or instant messaging.

Thinking older employees don’t need training.

While it’s true that older employees may have more experience and knowledge than their younger counterparts, that doesn’t mean they don’t need training. Everyone can benefit from training, regardless of their age or experience level. Older employees can learn new skills, update their knowledge, and stay current in their field.

Making ageist jokes or comments.

Making ageist jokes or comments is never ok. It is not funny and can be hurtful and offensive to the person who is the joke’s target. It also reinforces the idea that it is acceptable to discriminate against people based on their age, which is wrong.

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Tips for successfully managing an older employee

Here are several tips for successfully managing an older employee:

  1. Respect their experience and authority – Don’t try to micromanage them or treat them like a child. Instead, let them use their experience and expertise to contribute to the team.
  2. Set clear expectations – Make sure they understand what is expected of them and the company’s policies and procedures. This will help avoid any confusion or misunderstandings.
  3. Use positive reinforcement – All employees respond better to positive reinforcement than criticism. So be sure to compliment them when they do a good job and offer encouragement when they struggle.
  4. Find the right management style – Not all older employees respond well to the same style; you’ll need to find the right approach for each employee. Try different methods until you find one that works best for them.
  5. Be patient – Older employees may not be as comfortable with change as younger employees, so give them time to adjust. Be patient with them while they learn and try new things.
  6. Be humble – When managing an older employee, it is important to remember to be humble. You may be in a position of authority, but that doesn’t mean you are better than them.
  7. Don’t let them push you around. Don’t be afraid to stand up for yourself if they walk over you. Be assertive and let them know that you won’t be pushed around. If they try to take advantage of you or bully you, stand up for yourself and don’t let them get away with it.
  8. Ask for feedback. Ask them what they think could be improved and what they think the company could do to help them be more successful. This will help you get their input and show that you respect their experience and opinion.

How to maintain a positive relationship with your older employees

When managing older employees, building a positive relationship with them is crucial. Acknowledge their experience and expertise and respect their opinions. Being supportive, understanding, and willing to listen to their suggestions is also critical. Building a positive relationship with older employees will make them feel valued and appreciated, encouraging them to work harder and contribute more to your team.

While managing older employees can bring its own unique set of challenges, there are a few critical tips that young managers can keep in mind to navigate this terrain successfully. First and foremost, it’s important not to make the mistake of thinking that because someone is older, they don’t have anything to offer or aren’t capable of learning new things. Instead, like any other employee, managing an older worker requires taking the time to understand their strengths and weaknesses and finding ways to capitalize on the former while mitigating the latter.

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Additionally, it’s crucial not to be condescending or dismissive towards older employees – you want them to feel comfortable coming to you with issues and suggestions. Finally, create an environment where more senior employees feel appreciated and respected; after all, these workers likely have a wealth of experience and knowledge from which your business can benefit.

By keeping these points in mind, young managers can successfully manage a team of older employees – and reap the benefits of it. Share your tips in the comments below!

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Jason Cortel is currently the Director of Global Workforce Management for a leading technology company. He has been in customer service, marketing, and sales services for over 20 years. In addition, he has extensive experience in offshore and nearshore outsourcing. Jason is an avid Star Trek fan and is on a mission to change the universe by helping people develop professionally. He is driven to help managers and leaders lead their teams better. Jason is also a veteran in creating talent and office cultures.

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