Leading yourself means being aware of your strengths and areas of opportunity. It means being honest with yourself about who you are and what you are capable of. Only when you have a strong sense of self-awareness can you begin to lead others authentically and effectively.
Leadership is not a rank. It's an approach. Leadership is not about making people do things. It's about the ability to inspire them to do something. Being a leader today means having the knowledge, skills, competence, and understanding of engaging, motivating, and managing people.
A successful leader needs to have a vision of a better tomorrow. They need to be able to articulate that vision and inspire others to come on the journey. What happens after the vision is set and they have inspired … Read more
Leadership is setting the tone. It is all about modeling the behavior. To be a leader is to do the very things you ask of others. It would be an ugly world if no one stepped up, if no one … Read more
Comcast is in the midst of a customer service epidemic. It seems every week there is a new customer service horror story involving Comcast in the news. Most companies get it wrong when it comes to delivering exceptional customer service. … Read more
Leadership is an influence, and as a leader, your impact wields high power. Some leaders fail to realize just how powerful their influence is or how to use that power to help others. Lending your influence encourages people to see … Read more
Is there a correlation between how a leader leads and how they hang their toilet paper? If there is a right way to hang toilet paper or when it comes to leading from the front or behind this article isn’t setting out to … Read more
Leaders are not leaders because of their title, salary, or accomplishments. They are leaders because they bring out the hidden greatness in others. The world is full of incompetent leaders, and people who don’t want or can’t lead are often … Read more
Do you wait for questions, answers, problems to explode or do you communicate actively? If you are waiting you will end up always putting out fires. Non-management team members usually take a passive approach to communication, trusting that their leaders and peers … Read more
Today make an effort to let good things roll down to your employees. Sh** isn’t the only thing that rolls down. These things also roll down: Beautiful waterfalls roll down with the peaceful rushing sound of water and often producing rainbows. … Read more
It is a fact that everything rises and falls on leadership and that the best ideas and products fail because there wasn’t a capable leader to oversee it. My belief in that is so strong that my goal is to … Read more
Every interaction presents an opportunity for a manager to listen or to dictate. This can happen independently or a mixture of both. Knowing when and how long to listen vs. dictate can have a profound impact on the outcome. If your … Read more
Leadership requires humility, patience, openness and a free mind. When you are using any of the 12 sins of leadership and holding them ever so tightly to your very being you are not acting like a leader. These are the behaviors that … Read more
Do you want your employees to excel? Do you want to offer them opportunities to grow? As a manager and leader of teams your main objective is to motivate, engage and retain the best talent possible. Why do so many leaders … Read more