Leading yourself means being aware of your strengths and areas of opportunity. It means being honest with yourself about who you are and what you are capable of. Only when you have a strong sense of self-awareness can you begin to lead others authentically and effectively.
Leadership is not a rank. It's an approach. Leadership is not about making people do things. It's about the ability to inspire them to do something. Being a leader today means having the knowledge, skills, competence, and understanding of engaging, motivating, and managing people.
The soul of any people-centric organization that transforms the customer experience is its corporate culture. Without deliberately designing the culture around the people, your efforts to improve the customer experience will fail. Culture is what people do when no one … Read more
Employees are the backbone of any organization. They work day in and day out tirelessly to help your business thrive. Yes, employees get compensation to perform in their roles. However, employees invest the most precious commodity in their employer, their … Read more
The coaching leadership style is very important to me. I have witnessed its value, both as a coach and as the one receiving coaching, and it is the primary way I lead my teams. In addition, the coaching leadership style … Read more
The echo chamber is one of the most dangerous environments for leaders to operate in. When trapped in an echo chamber, innovation and success suffer. Echo chambers are dangerous because if no one is there to challenge your ideas and … Read more
Move fast and break things. Fortune favors the brave. Fail fast, fail often. Fail fast, learn faster. No matter which mantra your organization subscribes to, there is evidence of a growing acceptance of failures. That is, on the part of … Read more
Your value as a leader is determined not merely by what you bring to the department but also by the contributions of your entire team. Show your employees you’re on their side. It matters.
It is never too late to fix a failing leader. Pay attention to the signs that indicate leadership failure. Help your leaders transform their leadership style into something healthy, beneficial, and fulfilling for the people they are there to serve.
Every day presents a new opportunity to become a selfish leader. You have to be strategic, focused, and committed to habits that support your goals, health, and learning mindset. Doing so requires you to know when to be selfish.
As a manager, you can’t let the fear of disappointing someone stop you from helping them grow. You may not look forward to having difficult conversations, but remember it is your responsibility to remain honest with low performers. Turning around a low performer and watching them climb the career ladder is one of the most rewarding experiences a manager can have.
Ultimately, psychological safety and having employees feel free to speak up improves the effectiveness of the organization. Give employees the confidence they need to be honest and forthright with challenges, problems, mistakes, and new ideas. Create psychological safety at work with these tips.
Assuming positive intent is the ultimate productivity driver. When positive intent is absent, trust disintegrates. Without assuming positive intent, people begin to make up stories about their coworkers’ motives, agendas, and driving intents. Allies turn to enemies. Productivity and camaraderie … Read more
Start by caring and taking things more personally. Keep the circle of influence and the circle of concern in mind the next time something goes wrong at work. Resist the temptation to blame your employees or your organization.