Increase Your Emotional Equity by Investing Time in Relationship Building

Relationship building is indispensable in every business environment. Positive relationships are essential because your success relies on strong relationships with peers, coworkers, and direct reports. Positive interactions involve empathy for feelings and concerns, showing tenderness, and giving your undivided attention. While these things are free to offer, they have high value for the other person.

What is emotional equity? Think of emotional equity as you do banking. You either make deposits of positivity or withdrawals of negativity. Therefore, the key is to keep the emotional bank account balanced. Invest the time needed to build positive relationships and, as a result, create higher emotional equity.

Having positive deposits in the emotional bank of others will outweigh negative interactions. As a result, the occasional oops that occurs is minimized and easily forgiven.

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Use These Questions to Start Building Emotional Equity

  • Am I making time to build emotional equity in every interaction?
  • How easy is it for others to look past my occasional mistakes so that they are more receptive to feedback, coaching, and mentoring?
  • Have I taken the time to greet them in the morning? Do I wish them well at the end of the day?
  • During one-to-one interactions, do I give them my complete and undivided attention?
  • Do I follow through on my action items and promises?
  • Am I communicating the right messages at the right time?
  • Are the role models sending the right messages and doing the right things?
  • Is their body language showing signs of being open and receptive, or are they closed and withdrawn?

Show that people matter by investing in your working relationships through building emotional equity. Create opportunities for positive and productive interactions. Get more done more easily by having emotional equity with your peers, coworkers, and direct reports.

Last updated on September 12th, 2020 at 08:46 am

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Jason Cortel is currently the Director of Global Workforce Management for a leading technology company. He has been in customer service, marketing, and sales services for over 20 years. In addition, he has extensive experience in offshore and nearshore outsourcing. Jason is an avid Star Trek fan and is on a mission to change the universe by helping people develop professionally. He is driven to help managers and leaders lead their teams better. Jason is also a veteran in creating talent and office cultures.

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